About Lactalis Australia

Lactalis Group is a worldwide leader in the dairy industry, with the highest quality standards for all of its products. Established in France in 1933, Lactalis exports to more than 80 countries around the world, providing a range of more than 2,000 products, covering all the dairy product categories – milk, butter, cream, cheeses, and dairy desserts.

From manual to voice-directed

Previously Lactalis’ Australian distribution centres (DCs) in Sydney, Melbourne, Brisbane and Perth had worked with Icon Integration and Honeywell to implement SAP WM and voice-directed picking processes to gain greater operational visibility, control and improve worker productivity.

By implementing a paperless voice picking process, warehouse operators were engaged in a hands-free warehouse picking process. The natural voice system also made it easier for workers to be ‘on-boarded’ and trained up, especially casuals. This meant workers were able to be productive on the warehouse floor sooner.

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